State insurance department directory (complaint pages)
Find your state's insurance regulator and its complaint page. Every link was checked on October 17, 2026.
| State | Department | Complaint page | Home | External review | Last verified |
|---|---|---|---|---|---|
| Alabama | Alabama Department of Insurance | File a complaint | Website | Federal process | 2026-10-17 |
| Alaska | Alaska Division of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Arizona | Arizona Department of Insurance and Financial Institutions | File a complaint | Website | State process | 2026-10-17 |
| Arkansas | Arkansas Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| California | California Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Colorado | Colorado Division of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Connecticut | Connecticut Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Delaware | Delaware Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| District of Columbia | DC Department of Insurance, Securities and Banking | File a complaint | Website | State process | 2026-10-17 |
| Florida | Florida Department of Financial Services (Division of Consumer Services) / Office of Insurance Regulation | File a complaint | Website | Federal process | 2026-10-17 |
| Georgia | Georgia Office of Commissioner of Insurance and Safety Fire | File a complaint | Website | Federal process | 2026-10-17 |
| Hawaii | Hawaii Insurance Division | File a complaint | Website | State process | 2026-10-17 |
| Idaho | Idaho Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Illinois | Illinois Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Indiana | Indiana Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Iowa | Iowa Insurance Division | File a complaint | Website | State process | 2026-10-17 |
| Kansas | Kansas Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Kentucky | Kentucky Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Louisiana | Louisiana Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Maine | Maine Bureau of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Maryland | Maryland Insurance Administration | File a complaint | Website | State process | 2026-10-17 |
| Massachusetts | Massachusetts Division of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Michigan | Michigan Department of Insurance and Financial Services | File a complaint | Website | State process | 2026-10-17 |
| Minnesota | Minnesota Department of Commerce | File a complaint | Website | State process | 2026-10-17 |
| Mississippi | Mississippi Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Missouri | Missouri Department of Commerce and Insurance | File a complaint | Website | State process | 2026-10-17 |
| Montana | Montana Commissioner of Securities and Insurance | File a complaint | Website | State process | 2026-10-17 |
| Nebraska | Nebraska Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Nevada | Nevada Division of Insurance | File a complaint | Website | State process | 2026-10-17 |
| New Hampshire | New Hampshire Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| New Jersey | New Jersey Department of Banking and Insurance | File a complaint | Website | State process | 2026-10-17 |
| New Mexico | New Mexico Office of Superintendent of Insurance | File a complaint | Website | State process | 2026-10-17 |
| New York | New York Department of Financial Services | File a complaint | Website | State process | 2026-10-17 |
| North Carolina | North Carolina Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| North Dakota | North Dakota Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Ohio | Ohio Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Oklahoma | Oklahoma Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Oregon | Oregon Division of Financial Regulation | File a complaint | Website | State process | 2026-10-17 |
| Pennsylvania | Pennsylvania Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Rhode Island | Rhode Island Department of Business Regulation (Insurance) | File a complaint | Website | State process | 2026-10-17 |
| South Carolina | South Carolina Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
| South Dakota | South Dakota Division of Insurance | File a complaint | Website | State process | 2026-10-17 |
| Tennessee | Tennessee Department of Commerce and Insurance | File a complaint | Website | State process | 2026-10-17 |
| Texas | Texas Department of Insurance | File a complaint | Website | Federal process | 2026-10-17 |
| Utah | Utah Insurance Department | File a complaint | Website | State process | 2026-10-17 |
| Vermont | Vermont Department of Financial Regulation | File a complaint | Website | State process | 2026-10-17 |
| Virginia | Virginia Bureau of Insurance (State Corporation Commission) | File a complaint | Website | State process | 2026-10-17 |
| Washington | Washington Office of the Insurance Commissioner | File a complaint | Website | State process | 2026-10-17 |
| West Virginia | West Virginia Offices of the Insurance Commissioner | File a complaint | Website | State process | 2026-10-17 |
| Wisconsin | Wisconsin Office of the Commissioner of Insurance | File a complaint | Website | Federal process | 2026-10-17 |
| Wyoming | Wyoming Department of Insurance | File a complaint | Website | State process | 2026-10-17 |
How we checked
We started from each department's own website. A script fetched each complaint page and confirmed an HTTP 200 response and the word "complaint" on the page. Seven departments' sites block link checkers, so for Alaska, Arizona, Kansas, Louisiana, Massachusetts, New Hampshire and New York we confirmed the page content through a web search instead. Link lists drift: tell us if a link is stale (see About), and we will re-check on the schedule in our maintenance plan.
External review column: "Federal process" means the state has no external review process meeting federal standards, so insurers use the federal process (Alabama, Florida, Georgia, Texas, Wisconsin per CMS and HealthCare.gov). "State process" means the state runs one, per KFF's state table. Self-funded employer plans have different rules; see ERISA vs state-regulated plans.
Territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands) are not listed yet; the NAIC directory covers them.
Nothing here is a recommendation of any department over another, and we do not endorse any insurer.
Sources
- NAIC: Insurance Departments (state directory), last verified 2026-10-17
- KFF: State External Appeals Review Processes, last verified 2026-10-17
- CMS: Coverage Appeals Job Aid, last verified 2026-10-17
- HealthCare.gov: External review, last verified 2026-10-17
Page last reviewed October 17, 2026. Rules change; confirm with your notice, plan documents or the agency pages above.